Transformation Management:

Transformation is often initiated by the wish or necessity of an organization to grow into the next development stage (EFQM). Also acute issues may lead to the desire for a different or a better culture. Success of a transformation process can be recognised by the fact that people, involved in the transformation process, are really starting to behave differently. Therefore, BTC always approaches transformation from the intrinsic motivation of the people that form the organization. Only when they are committed to the transformation, the transformation will succeed. In order to achieve this support, we will use an approach which is inspired by Otto Scharmer (Theory U) and by Lon de Caluw (Colour Model). 

In addition to this, the success of a transformation process also depends on the conscious and subconscious messages broadcasted by the management. Therefore, an important part of a transformation process is the way managers are taught to become the cause of behaviour in their organization (Top-down). In order to achieve this, workshops may be provided to make managers familiar with the new behaviour before they start to communicate their expectations to the rest of the organization. If desired, managers may also be taught how to develop and control transformation processes by themselves.

The Cycle of Transformation:


Improvements in organizations never stand alone. Depending on the desired improvement, they usually have some impact on more than just one aspect of the organization. During the first phase of the cycle of transformation, research & analysis , the wish for improvement will be carefully investigated and analyzed and from there the transformation objectives will be determined. At this point it becomes clear what aspects of the organization will be influenced by the transformation. That will be taken into consideration when designing the process (second phase). The transformation plan will therefore contain a master plan and all underlying plans for those aspects of the organization that are to be effected, including their interdependency. From here, the transformation project will be executed (phase 3). In the last phase, integration, the new situation will be anchored into the operational organization. The desired improvement has really taken place! In many organizations, the current culture disturbs a successful improvement program. BTC will always pay attention to the cultural aspect of a transformation process. See also Cultural Improvement.

BTC may be hired to co-ordinate the complete transformation cycle or to manage or execute phases or sub projects within the cycle. In all cases BTC will use project approach. In case BTC is only hired for a part of the cycle, BTC will check whether the assignment is part of a strategic plan. If you would like to know how BTC may contribute to the successful implementation of changes in your organization, please contact us, we will reply soon.