significant problems we face, cannot be solved at the same
level of thinking we were at, when we created them" (Albert Einstein)
statement as a starting point, in mediation we will find a solution that will be
recognised as a real solution by both conflicting parties. A compromise is not
good enough! Based on "The Harvard Negotiation Project" we will look
for deeper interests and motives and we will build a bridge between the parties
that will lead to a solution in the interest of both parties.
conflict mediator will first take the emotional load off the conflict and
he will re-establish the communication. By restoring trust and respect,
the conflicting parties may loosen their (hardened) positions and start
looking at each others interests, which will create room for creativity in the
search for a solution. The mediator does not judge, not even about a solution,
but he will help the conflicting parties to find an optimal solution themselves,
in the interest of both.
forehand a contract with procedures and constraints will be set-up between all
parties, including the mediator, to enlarge the chance of a successful
negotiation. This contract also limits possible damage to any party in case the
mediation will be ended prematurely.
method is perfectly suitable for resolving conflicts between people who have a
long term relationship (it also applies to intimate relationships), either
within an organization or between organizations. Mediation is a fast, effective
and a very creative way of resolving conflicts with a very high success factor. The willingness of the conflicting parties to find a
solution is a crucial success factor in this approach.
would like to know how mediation can create a breakthrough when searching
for a resolution in a lasting problem situation, please contact
us, we will reply soon.